Privacy Policy

Version: 2026-06-19

Updated: 2026-06-19 12:00

PRIVACY POLICY

Ovo je dokument koji će gledati:

korisnici
PayPal
potencijalni partneri
GDPR korisnici iz EU

i mora biti mnogo konkretniji od ToS.

ProofLog Privacy Policy

Last Updated: 19 June 2026

1. Introduction

This Privacy Policy explains how ProofLog ("ProofLog", "we", "us", or "our") collects, uses, stores, and protects personal information when you access or use our services.

By using ProofLog, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for processing personal data is:

Ideax PR
Kralja Petra Prvog 0
34310 Rača
Serbia

Email: office@ideax.rs

3. Information We Collect

We may collect the following categories of information.

Account Information

When you create an account, we may collect:

name
email address
company name
account role
login credentials (encrypted)
Service Data

When using the platform, users may upload:

service records
maintenance records
notes
checklists
asset information
QR code assignments
photos
videos
audio recordings
PDF documents
attachments

Users are solely responsible for the information they upload.

Technical Information

We may automatically collect:

IP address
browser type
operating system
device information
language settings
login timestamps
usage logs
Location Information

If location verification is enabled by the user or account owner, we may collect:

geographic coordinates
approximate location data
location verification status

Location collection occurs only when permission is granted through the user's device or browser.

Billing Information

ProofLog does not store:

credit card numbers
bank card details
payment credentials

Payments are processed by third-party providers such as PayPal.

We may store:

transaction identifiers
payment confirmations
subscription status
billing history
4. How We Use Information

We use collected information to:

provide the Service;
manage accounts;
authenticate users;
store service records;
generate QR-related records;
provide maintenance reminders;
process subscriptions;
improve security;
prevent abuse;
comply with legal obligations;
provide customer support.
5. Legal Basis for Processing

Where applicable under GDPR, we process personal data based on:

Contract Performance

To provide the Service requested by the user.

Legitimate Interests

To:

improve platform security;
prevent fraud;
monitor abuse;
maintain system stability.
Consent

Where required, such as:

location access;
optional communications;
certain cookies.
Legal Obligations

Where required by law.

6. Data Ownership

Users retain ownership of all records, documents, images, videos, audio files, and other content uploaded to ProofLog.

ProofLog does not claim ownership over customer data.

7. Sharing of Information

We do not sell personal information.

We may share information only with:

Infrastructure Providers

Hosting and infrastructure providers necessary to operate the Service.

Payment Providers

Such as PayPal, for payment processing.

Professional Advisors

Where reasonably necessary for legal, accounting, or compliance purposes.

Government Authorities

Where required by applicable law, court order, or lawful request.

8. Abuse Investigations

ProofLog may review limited account information where necessary to:

investigate reported abuse;
investigate unlawful activity;
investigate fraud;
investigate platform security incidents;
respond to valid legal requests.

Such access is limited to authorized personnel and only when reasonably necessary.

9. Data Security

We implement reasonable technical and organizational measures to protect information against:

unauthorized access;
disclosure;
alteration;
destruction;
misuse.

However, no internet-based system can be guaranteed to be completely secure.

Users acknowledge that use of the internet carries inherent risks.

10. Data Retention

We retain information only as long as reasonably necessary for:

operation of the Service;
legal obligations;
security requirements;
dispute resolution;
enforcement of agreements.

Retention periods may vary depending on the type of information.

11. Account Deletion

Users may request account deletion by contacting us.

Certain information may be retained where required for:

legal compliance;
accounting obligations;
fraud prevention;
security investigations;
preservation of historical QR-related records.

Deletion requests may therefore not result in immediate removal of all information.

12. Archived Accounts

When subscriptions expire, accounts may be moved into an archived state.

Archived accounts may continue to retain:

asset records;
service history;
QR code associations;
uploaded documentation.

This helps preserve historical continuity and QR functionality.

13. Cookies

ProofLog may use cookies and similar technologies.

These may include:

Essential Cookies

Required for authentication and platform functionality.

Security Cookies

Used to protect accounts and prevent abuse.

Preference Cookies

Used to remember user settings.

Analytics Cookies

Used to understand platform usage and improve performance.

Where required by law, consent will be requested before non-essential cookies are used.

14. International Data Transfers

ProofLog operates from Serbia.

Data may be processed or stored in countries outside the European Union.

Where applicable, we take reasonable steps to ensure appropriate safeguards for international transfers.

15. GDPR Rights

Where GDPR applies, users may have the right to:

access personal data;
correct inaccurate data;
request deletion;
restrict processing;
object to processing;
request data portability;
withdraw consent where processing is based on consent.

Requests may be submitted to:

office@ideax.rs

16. Children's Privacy

ProofLog is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we may remove it.

17. Third-Party Services

ProofLog may integrate with third-party providers.

Such providers may include:

PayPal
email delivery services
hosting providers
analytics providers

Their processing activities are governed by their own privacy policies.

18. Limitation Regarding User Content

Users are solely responsible for:

uploaded documents;
uploaded photographs;
uploaded videos;
uploaded audio recordings;
uploaded service records;
uploaded location information.

ProofLog does not verify the accuracy, legality, or authenticity of user-submitted content.

19. Changes to This Policy

We may update this Privacy Policy from time to time.

Updated versions will be published on the website.

Continued use of the Service after publication of updates constitutes acceptance of the revised policy.

20. Contact

For privacy-related inquiries:

ProofLog
Ideax PR
Kralja Petra Prvog 0
34310 Rača
Serbia